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Contact Us


Contact Us

Our staff is here to help you with any questions you may have.

Please feel free to provide your feedback to any staff representative or contact us by phone, or through a suggestion slip at the HLS Facility Customer Service Desk. We want to hear from you!

Phone: (850) 474-2580


More Information

For more information on any of our products or services simply give us a call or drop us an email.

Response Time

Response time for all customer queries is within two business days (e.g. via e-mail or phone).


(850) 474-2580


11000 University Parkway
Bldg 72 & 73
Pensacola, FL 32514

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Recreation and Sports Services accepts Visa Mastercard American Express

Refund Policy

Argo Adventure Kids Camp Policy

AAKC does not give refunds or transfer payments from one week to another. All payments are final. A refund request can be submitted to if there is a family emergency or medical reasons (a doctor's note must be provided). However, the request will be reviewed on a case by case basis and must be approved by AAKC Administration. Registration fees are used immediately for weekly materials, snacks and staffing once a child has registered for that week.

Aquatic Center Refund Policy

Payment is due at registration. Cash or check ONLY accepted at in-person registration. Refund, cancellation or withdrawal requests received 7 days in advance of the session start date will be honored in full less a $10 administration fee, any deposits or registration fees. Refund, cancellation or withdrawal requests received after the 7-day period but prior to the session start date will receive a 50% refund of the total class fee. All other refund requests require a written request received prior to the completion of the swim session, physician’s note that states you or your child cannot attend classes due to medical reasons and approval from UWF Recreation administration. NO REFUNDS will be issued after the first class date. All refunds are charged a $10 administrative fee.

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11000 University Pkwy, Pensacola, FL 32514